If you've been in an accident, please call us.
800-925-8185
Claim Personnel are available Monday thru Friday
8:30am to 5pm Pacific.
Claim Chat also available (during business hours.)
Car accidents are stressful. Here are some helpful hints.
Stay calm.
Take a deep breath and assess the situation.
Make sure you and your passengers are OK.
Move off the roadway, but stay at the scene of the accident.
Activate your hazard lights if possible.
Call the police.
Call 911 to report the accident.
Contact Primero ASAP.
The sooner you provide details about the accident, the sooner we can begin to work your claim.
Do not admit fault.
Do not discuss the circumstances of the accident with anyone other than Primero and the police.
Exchange information with others involved in the accident.
Write down the name, address, phone number and license plates for all drivers and witnesses. Obtain the insurance companies and policy numbers for drivers involved in the accident.
Scene Photos
If possible, take photos of the accident scene to include vehicle damage and any other indicators
such as skid marks, safety signals or stop signs.
Stay calm.
Take a deep breath and assess the situation.
Make sure you and your passengers are OK.
Move off the roadway, but stay at the scene of the accident.
Activate your hazard lights if possible.
Call the police.
Call 911 to report the accident.
Contact Primero ASAP.
The sooner you provide details about the accident, the sooner we can begin to work your claim.
Do not admit fault.
Do not discuss the circumstances of the accident with anyone other than Primero and the police.
Exchange information with others involved in the accident.
Write down the name, address, phone number and license plates for all drivers and witnesses. Obtain the insurance companies and policy numbers for drivers involved in the accident.
Scene Photos
If possible, take photos of the accident scene to include vehicle damage and any other indicators
such as skid marks, safety signals or stop signs.
